Everything inside Tawle

Features that run the whole restaurant

From the QR code on the table to the financial reports in the back office — here's the full picture, grouped the way you actually work.

Ordering channels

  • QR dine-in — guests scan, browse and order from their phone, no app required.
  • Takeaway & pickup — order ahead and collect at the counter.
  • Delivery — address management, geolocation and estimated delivery times.
  • POS terminal — counter entry with numpad, received-amount & change tracking.
  • Advance scheduling — let customers book a future time slot.
  • POS order splits — split one order among 2–20 payers, equal or custom.

Menu management

  • Categories & sections — hierarchical structure with templates.
  • Variations — size/portion options with independent pricing.
  • Extras & add-ons — toppings, sides, sauces and bundled products.
  • Attributes — Veg/Non-Veg, allergen and caution notes.
  • Featured & popular — highlight best-sellers on the storefront.
  • Bulk import/export — CSV/Excel with auto image fetching.
  • Availability toggle — 86 an item instantly without deleting it.

Kitchen & fulfilment

  • Kitchen Display (KDS) — live order feed with status tabs & new-order sound.
  • Item-level actions — mark ready or cancel single items with a reason.
  • Order Status Screen — customer-facing Preparing / Ready display.
  • Full order workflow — Pending → Accepted → Preparing → Prepared → Out for delivery → Delivered, with reject/cancel/return paths.

Item availability & 86ing

  • 86 board — one tap to mark an item sold out for the shift.
  • Availability schedules — breakfast vs dinner, weekday vs weekend, time-of-day rules.
  • Auto-86 from stock — when an ingredient runs out, the dish that needs it disappears from every menu.

Inventory & stock

  • Ingredients & stock — units, par levels, current counts.
  • Suppliers & purchase orders — track vendors and restock.
  • Recipes & auto-deduction — define recipes, deduct on prep.
  • Stock movements — every change logged with reason.
  • Low-stock alerts — push & email when a level drops below par.
  • Inventory dashboard — fast counts, valuation, waste tracking.

Tables & dining

  • Visual floor plan — drag-to-arrange tables.
  • Table sessions — multiple orders on one tab.
  • QR per table — unique QR per table, opens menu for that table.
  • Status board — free, occupied, awaiting payment.

Table sessions & split bill

  • Automatic session — first order on a table opens the session.
  • Equal split — divide by N, with the last payer absorbing the cent remainder.
  • Item-based split — each guest pays for what they ordered.
  • Custom amounts — guests choose how much they pay.
  • Partial payments — session auto-closes when all splits are paid.
  • Session discounts & tips — manager-applied at the table level.

Payments

  • 22 payment gateways — Stripe, PayPal, Razorpay, MyFatoorah, Paytm, Paystack, Flutterwave, Mollie, Cashfree, PhonePe, SSLCommerz and more.
  • Cash, card, mobile banking — at counter or at the QR.
  • QR Pay@Table — guest pays their share from their phone.
  • Tipping — optional tip on QR payments.
  • Refunds — partial or full, with a reason code and reversing transaction.
  • Multi-currency — per branch or per item.

Customers & CRM

  • Customer profiles — phone, email, addresses, allergies.
  • Order history — every order, every branch.
  • Prepaid wallet — top-up, spend, balance.
  • Reorder in one tap — return guests re-order the same in seconds.

Staff & permissions

  • 7 built-in roles — Admin, Manager, Chef, Waiter, Cashier, Customer, plus custom.
  • Feature-level CRUD — control who can see, create, edit, delete, per feature.
  • Waiter performance — sales, items, covers per server.
  • Per-branch assignment — staff can be limited to one branch or many.

Multi-branch

  • Branch isolation — menus, staff, stock, tables, reports per branch.
  • One admin panel — switch branches in a click.
  • Group-wide reporting — roll-up revenue, items, staff, customers.
  • Centralized gateway config — set once, use everywhere.
  • Multi-language — 14 UI languages, add your own.

Analytics & reports

  • Today's snapshot — revenue, orders, avg ticket, covers.
  • Sales chart — by day, week, month, custom range.
  • Best-sellers — per branch and per item.
  • Peak hours — staff smarter, predict demand.
  • CSV / PDF export — for accounting and analysis.
  • Staff & shift reports — tips, voids, hours (coming).

Notifications & alerts

  • Real-time KDS alerts — sound on new ticket.
  • Waiter pings — "table 7 is ready".
  • Manager alerts — low stock, void, refund.
  • 8 SMS gateways — Twilio, Vonage, Firebase, custom.
  • Email & push — order confirmations, ready-for-pickup.

Operations

  • Tokens — printed or on-screen order number for fast food.
  • Thermal & browser printing — receipts, kitchen tickets.
  • 86 / un-86 — toggle items off for the shift.
  • Voids & comps — with manager PIN.
  • Time-stamps — every state change recorded for audit.
  • Branding — logo, colours, domain per branch.
Want to see these live? Request a tailored demo →